FAQ

Q: How do I sell with you?

Fill out our Sell With Us form here: https://form.jotform.com/210967534984873 and you will receive an email from us within our business hours of Tuesday - Saturday.

Q: Do you offer payment plans?

We offer Afterpay for items up to $2000. We can do a payment plan outside of Afterpay ONLY if the full amount is paid within seven days.

 Q: I noticed one of my items has sold - when will I be paid?

You will receive payment within 14 days of your item selling - please note you will not receive an email when your item has sold, only when you have been paid.

 Q: Can you put an item/items on hold for me? 

We may, at our discretion, agree to put certain items on hold for short period of time. Items that are highly in demand are less likely to be put on hold.

Q: What happens if my item/items don't sell within 90 days?

If your item does not sell within the 90 day consignment period, we will contact you via email to discuss how you would like to proceed. If you do not respond to the email within seven days, we will contact you via phone. 

Q: I have called and texted you, why haven't I received a response yet?

Our opening hours are 10am - 5pm Tuesday to Saturday and we are only able to respond to your phone queries during this time. Any calls or texts made after business hours will be responded to at the next available opportunity.